SMVECOM

HANDCRAFTED LEATHER PRODUCTS | FREE SHIPPING ABOVE $ 200 | BEST QUALITY

REFUND POLICY

EXCHANGE POLICY

In case of Exchange or Replacement of product, kindly apply by writing to info@smvecom.com for exchange due to reasons . Email us at info@smvecom.com.

PRODUCT PICKUP

The pick-up from your Place will be made in the next 5 Business days after placing the exchange request. For pickups outside india the products needs to be couriered by the customer to our office address

RETURNS

If you are not satisfied with a product that you have purchased on the SMVECOM website, please return the product at your cost within 15 working days to the following address

SMV ECOM

337, A/P KASURDI KBTAL, BHOR, PUNE, MAHARASHTRA- 412210

On receiving the product back we will initiate refund within 7 business days.

RETURNS

If you are not satisfied with a product that you have purchased on the Teakwood website, please return the product at your cost within 15 working days to the following address

SMV ECOM

337, A/P KASURDI KBTAL, BHOR, PUNE, MAHARASHTRA- 412210

 

On receiving the product back we will initiate refund within 7 business days.

• Please ensure that the product is returned with its original packing, box (if any),bill, and any other material that came along with the product.

• Please ensure you ship the products within 15 days of purchase.

• The returned product must be in unused condition as we cannot issue refunds for products that show signs of use. If these steps are taken, the original purchase amount will be credited to your account.

REFUNDS

Your full refund will be processed within 7-10 working days of us receiving the product.

In case your product fails to reach us within the time or there is some other issue, we will advise and provide you whatever best assistance our customer care is capable of.